In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 2025 - 09:00 UTC
Scheduled - Prisma Postgres will undergo expected maintenance.
Impact: Active connections to Prisma Postgres databases may be temporarily disrupted.
Affected regions: - US East (N.Virginia) - US West (N. California) - Europe (Paris) - Europe (Frankfurt) - Asia Pacific (Tokyo) - Asia Pacific (Singapore)
Nov 25, 202509:00-11:00 UTC
Prisma Accelerate
Operational
90 days ago
99.76
% uptime
Today
Prisma Data Platform Console
Operational
90 days ago
99.97
% uptime
Today
Prisma Optimize
Operational
90 days ago
100.0
% uptime
Today
Prisma Postgres
Under Maintenance
90 days ago
99.92
% uptime
Today
Prisma Studio
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue has been resolved by our upstream provider.
Nov 21, 14:59 UTC
Update -
We are continuing to monitor for any further issues.
Nov 21, 12:40 UTC
Monitoring -
Description: We are monitoring ongoing network connectivity issues from an upstream provider causing some requests to Prisma Postgres to fail.
Resolved -
We're continuing to observe healthy traffic through Prisma Accelerate. This incident has resolved.
Nov 18, 19:12 UTC
Monitoring -
The issue has been resolved and we're actively monitoring.
Prisma Postgres direct TCP remains unaffected.
Nov 18, 15:01 UTC
Update -
The issue has been identified and a fix is being implemented by our upstream provider.
Prisma Postgres direct TCP remains unaffected.
Nov 18, 13:13 UTC
Update -
Latest update from our infrastructure provider is that the they are continuing to investigate the issue.
Prisma Postgres direct TCP remains unaffected.
Nov 18, 13:07 UTC
Identified -
We identified an upstream infrastructure provider issue. Accelerate is experiencing issues while provisioning resources for new query engine instances. The ORM engine binary downloads are also currently impacted. We're working on mitigating and monitoring the situation and gathering more information from the upstream provider.
Prisma Postgres direct TCP connections are unaffected.
Nov 18, 12:06 UTC
Completed -
The scheduled maintenance has been completed.
Nov 18, 10:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 09:11 UTC
Scheduled -
Prisma Postgres will undergo expected maintenance.
Impact: Active connections to Prisma Postgres databases may be temporarily disrupted.
Affected regions: - US East (N.Virginia) - US West (N. California) - Europe (Paris) - Europe (Frankfurt) - Asia Pacific (Tokyo) - Asia Pacific (Singapore)
Nov 18, 09:10 UTC
Resolved -
This incident has been resolved.
Nov 13, 17:01 UTC
Update -
Network connectivity appears to have returned to nominal performance. We are continuing to monitor.
Nov 13, 16:11 UTC
Monitoring -
Network connectivity between the upstream providers appears to be improving. We are continuing to monitor the issue.
Nov 13, 15:39 UTC
Identified -
We have identified degraded network connectivity between two upstream providers. We have reached out to the providers for a resolution.
Nov 13, 14:02 UTC
Investigating -
We are currently investigating this issue.
Nov 13, 10:09 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 09:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 UTC
Scheduled -
Prisma Postgres will undergo expected maintenance.
Impact: Active connections to Prisma Postgres databases may be temporarily disrupted.
Affected regions: - US East (N.Virginia) - US West (N. California) - Europe (Paris) - Europe (Frankfurt) - Asia Pacific (Tokyo) - Asia Pacific (Singapore)
Nov 11, 08:43 UTC