All Systems Operational

Uptime over the past 90 days. View historical uptime.
Prisma Accelerate Operational
90 days ago
99.86 % uptime
Today
Prisma Data Platform Console Operational
90 days ago
99.93 % uptime
Today
Prisma Optimize Operational
90 days ago
99.95 % uptime
Today
Prisma Postgres Operational
90 days ago
99.87 % uptime
Today
Prisma Studio Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025
Delays in usage data
Resolved - Upstream analytics provider has identified and resolved the underlying issue. No further impact has been observed.
Sep 1, 19:07 UTC
Monitoring - The incident has been resolved and we are monitoring the issue. We have not detected any data loss but investigation is ongoing.
Sep 1, 18:33 UTC
Identified - We are investigating delays in usage data being reported from some services and impacting the ability to review usage data in Console.

Root cause: Upstream analytics provider
Workarounds: None identified
Sep 1, 18:13 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Prisma Postgres Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 15:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 14:30 UTC
Scheduled - Prisma Postgres is currently undergoing expected maintenance.

Impact: Active connections to Prisma Postgres databases may be temporarily disrupted.

Affected regions:
- Europe (Paris)
Aug 28, 14:24 UTC
Accelerate is unable to provision new query engines in us-east-1
Resolved - The network errors have stopped and request levels are back to normal. Query engines are being successfully provisioned in us-east-1 again and console.prisma.io and api.prisma.io are fully operational again.
Aug 28, 11:28 UTC
Monitoring - Our upstream provider seems to have fixed the network connectivity issues, and we see incoming request return to normal levels.
We'll keep monitoring the situation.
Aug 28, 10:37 UTC
Update - We're seeing a drop in incoming request and suspect a network connectivity issue between our edge proxy and the query engines for us-east-1.
Aug 28, 10:31 UTC
Update - We identified that the Accelerate provisioning problems started to affect console.prisma.io and api.prisma.io. Customers are experiencing timeouts when loading console and when issuing requests to prismas management API.
Aug 28, 10:07 UTC
Investigating - We're investigating an issue affecting the us-east-1 region. Accelerate experiences issues provisioning resources for new query engine instances.

Affected users: Users provisioning new Accelerate query engines in the us-east-1 region.

Existing query engines are working as expected
Aug 28, 10:01 UTC
Aug 27, 2025

No incidents reported.

Aug 26, 2025
Prisma Postgres Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 10:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 10:30 UTC
Scheduled - Prisma Postgres is currently undergoing expected maintenance.

Impact: Active connections to Prisma Postgres databases may be temporarily disrupted.

Affected regions:
- US East (N.Virginia)
- US West (N. California)
- Europe (Paris)
- Europe (Frankfurt)
- Asia Pacific (Tokyo)
- Asia Pacific (Singapore)
Aug 26, 10:11 UTC
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Intermittent network issues in US East
Resolved - The upstream provider has identified and fixed the issue. We have seen normal operations for the past 30 min. We'll continue monitoring.
Aug 21, 19:58 UTC
Monitoring - Error rates have dropped and we have updated the status to monitoring while we await more feedback from our upstream provider.
Aug 21, 19:35 UTC
Update - The cause has been identified and a fix is being implemented by our upstream provider.
Aug 21, 18:43 UTC
Identified - Description: Users of Accelerate and PPg may be experiencing network issues. This is related to an upstream provider experiencing an ongoing network incident. We're investigating potential workaround to the issue.

Affected users: US East

Root cause: Upstream provider

Workarounds: Investigating
Aug 21, 18:13 UTC
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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