All Systems Operational

Prisma Accelerate Operational
90 days ago
99.76 % uptime
Today
Prisma Data Platform Console Operational
90 days ago
99.99 % uptime
Today
Prisma Optimize Operational
90 days ago
100.0 % uptime
Today
Prisma Postgres Operational
90 days ago
99.92 % uptime
Today
Prisma Studio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 17, 2025

No incidents reported today.

Dec 16, 2025
Completed - The scheduled maintenance has been completed.
Dec 16, 09:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 09:00 UTC
Scheduled - Prisma Postgres will undergo expected maintenance.

Impact: Active connections to Prisma Postgres databases may be temporarily disrupted.

Affected regions:
- US East (N.Virginia)
- US West (N. California)
- Europe (Paris)
- Europe (Frankfurt)
- Asia Pacific (Tokyo)
- Asia Pacific (Singapore)

Dec 16, 07:56 UTC
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Completed - The scheduled maintenance has been completed.
Dec 9, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 10:30 UTC
Scheduled - Prisma Postgres will undergo expected maintenance.

Impact: Active connections to Prisma Postgres databases may be temporarily disrupted.

Affected regions:
- US East (N.Virginia)
- US West (N. California)
- Europe (Paris)
- Europe (Frankfurt)
- Asia Pacific (Tokyo)
- Asia Pacific (Singapore)

Dec 9, 10:16 UTC
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - This incident has been resolved.
Dec 5, 09:28 UTC
Update - We are continuing to monitor for any further issues.
Dec 5, 09:17 UTC
Monitoring - A fix has been deployed by Cloudflare and our all services appear to have come back online. We're continuing to monitor.
Dec 5, 09:15 UTC
Update - Description: An upstream provider, Cloudflare, is experiencing an outage of critical services. The following services are impacted:

Accelerate: Users are unable to connect to their database via Accelerate

Console: Console is unavailable and returns a 500 error page.

Prisma Postgres: Direct TCP is unaffected, users querying via Accelerate will be unable to to connection.

Affected users: All users

Root cause: Upstream infrastructure provider

Workarounds: Please use direct TCP when connecting to your Prisma Postgres database.

Dec 5, 09:12 UTC
Investigating - An upstream infra provider is experiencing issues which is impacting our services. We are monitoring the situation.
Dec 5, 09:03 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Resolved - This incident has been resolved.
Dec 3, 22:36 UTC
Monitoring - Accelerate has begun to recover. We are continuing to monitor the fix.
Dec 3, 22:21 UTC
Identified - Accelerate is experiencing issues while provisioning resources for new query engine instances. The issue has been identified and a fix is being implemented.
Dec 3, 21:49 UTC