Resolved -
This incident has been resolved.
Dec 5, 09:28 UTC
Update -
We are continuing to monitor for any further issues.
Dec 5, 09:17 UTC
Monitoring -
A fix has been deployed by Cloudflare and our all services appear to have come back online. We're continuing to monitor.
Dec 5, 09:15 UTC
Update -
Description: An upstream provider, Cloudflare, is experiencing an outage of critical services. The following services are impacted:
Accelerate: Users are unable to connect to their database via Accelerate
Console: Console is unavailable and returns a 500 error page.
Prisma Postgres: Direct TCP is unaffected, users querying via Accelerate will be unable to to connection.
Affected users: All users
Root cause: Upstream infrastructure provider
Workarounds: Please use direct TCP when connecting to your Prisma Postgres database.
Dec 5, 09:12 UTC
Investigating -
An upstream infra provider is experiencing issues which is impacting our services. We are monitoring the situation.
Dec 5, 09:03 UTC