Resolved -
The situation has been resolved. We'll provide an update with a root cause and corrective measures as we understand this issue more.
If you need additional support, or are observing issues, please open a ticket after logging in at cloud.prisma.io
Sep 8, 20:26 UTC
Monitoring -
Restarting the nodes has mitigated the issue and the us-east-1 cluster is healthy. We are continuing to monitor the health of the cluster.
If you need additional support, or are observing issues, please open a ticket after logging in at cloud.prisma.io
Sep 8, 17:16 UTC
Identified -
We identified unhealthy nodes in our us-east-1 cluster and have initiated restarts for the affected instances.
Sep 8, 17:00 UTC
Investigating -
We are currently investigating reports of Data Proxy errors in the us-east-1 region.
Sep 8, 16:57 UTC