All Systems Operational

Prisma Accelerate Operational
90 days ago
99.95 % uptime
Today
Prisma Console Operational
90 days ago
99.96 % uptime
Today
Prisma Optimize Operational
90 days ago
100.0 % uptime
Today
Prisma Postgres Operational
90 days ago
100.0 % uptime
Today
Prisma Studio Operational
90 days ago
100.0 % uptime
Today
Prisma MCP Server Operational
90 days ago
99.96 % uptime
Today
Prisma Management API Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Resolved - This incident has been resolved.
Aug 3, 10:47 UTC
Monitoring - We have identified an upstream infrastructure provider issue affecting the eu-west-3 region. Accelerate is experiencing issues provisioning resources for new query engine instances.

Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region.

Root cause: AWS EC2 instance capacity saturation

Workarounds: None identified

Aug 3, 10:01 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
Jul 31, 13:27 UTC
Investigating - We are investigating an upstream service provider incident impacting Accelerate cold starts in all regions.

Impact: Allocations of new query engines may be delayed or fail.

Root cause: Accelerate is receiving degraded responses from Cloudflare's DNS API.

Workarounds: TCP connections for Prisma Postgres databases are unaffected.

Jul 31, 12:27 UTC

Jul 30, 2026

Completed - The scheduled maintenance has been completed.
Jul 30, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:00 UTC
Scheduled - Prisma Postgres and Prisma Compute will undergo expected maintenance.

Impact: Active connections to Prisma Compute and Prisma Postgres databases may be temporarily disrupted.

Affected regions:

- Asia Pacific (Singapore)

Jul 30, 10:47 UTC

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 10:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:30 UTC
Scheduled - Prisma Compute/Postgres will undergo expected maintenance.

Impact: Active connections to Prisma Compute and Prisma Postgres databases may be temporarily disrupted.

Affected regions:
- US East (N.Virginia)
- US West (N. California)
- Europe (Paris)
- Europe (Frankfurt)
- Asia Pacific (Tokyo)
- Asia Pacific (Singapore)

Jul 28, 10:10 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.