Prisma Data Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Prisma Accelerate Operational

90 days ago

99.95 % uptime

Today

Prisma Pulse Operational

90 days ago

100.0 % uptime

Today

Prisma Data Platform Console Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Accelerate partially unavailable in some regions

Resolved - Description: Between 19:50 and 20:22 UTC some users requesting new query engines took a significantly longer period of time. Majority of users remained unaffected because this incident did not affect existing query engines.

Affected users: Some users in US East, SA East, AP North East

Root cause: Network issue experienced by one of our Cloud providers.
Jul 26, 20:00 UTC

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

Delay In Usage Data Appearing In Console

Resolved - The remaining data from the affected time range has been recovered and no further impact has been observed.
Jul 17, 19:42 UTC

Monitoring - The incident has been resolved and we are monitoring the issue. We are aware that there is a 57 minute gap in usage data which we're investigating how to recover.
Jul 17, 17:02 UTC

Investigating - Description: We are investigating an incident impacting usage reporting in the Console.
Affected users: All
Root cause: Upstream analytics provider
Workarounds: None identified
Jul 17, 16:49 UTC

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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