All Systems Operational
Prisma Accelerate Operational
90 days ago
99.96 % uptime
Today
Prisma Pulse Operational
90 days ago
100.0 % uptime
Today
Prisma Data Platform Console Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 22, 2024

No incidents reported today.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - Description: Accelerate continues to perform as expected.

Affected users: Because we saw errors in the system that manages Query Engines across regions we treated the incident as all customers affected. After further investigation, ~45% of traffic was actually impacted across the system. The most affected region was EU Central with other regions completely unaffected.

Root cause: We suspect an incident with one of our cloud providers that occurred at the same time which we will validate in our postmortem.

Workarounds: N/A

Jun 14, 06:21 UTC
Monitoring - Description: Query engines are now being started as expected and traffic has returned to normal. We're continuing to investigate the issue and monitor traffic across Accelerate.

Affected users: All

Root cause: Currently unknown

Workarounds: None identified

Jun 14, 05:14 UTC
Investigating - Description: Accelerate is currently experiencing a widespread issue where query engines are not being started. We're are currently investigating the issue.

Affected users: All

Root cause: Currently unknown

Workarounds: None identified

Jun 14, 04:55 UTC
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.