Accelerate partially unavailable in some regions

Incident Report for Prisma Data Platform

Resolved

Description: Between 19:50 and 20:22 UTC some users requesting new query engines took a significantly longer period of time. Majority of users remained unaffected because this incident did not affect existing query engines.

Affected users: Some users in US East, SA East, AP North East

Root cause: Network issue experienced by one of our Cloud providers.
Posted Jul 26, 2024 - 20:00 UTC