Accelerate partial disruption in us-east-1

Incident Report for Prisma Data Platform

Resolved

We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.

Posted Nov 29, 2024 - 20:48 UTC

Monitoring

We've identified an issue in the cleanup flow for inactive query engines that led to resource capacity pressure. We've implemented a fix and confirmed that new query engines are being provisioned successfully.

Posted Nov 29, 2024 - 19:52 UTC

Investigating

Description: We are investigating an Accelerate disruption in the us-east-1 region affecting the ability to start new query engines.

Affected users: Accelerate users operating in the us-east-1 region

Root cause: Currently unknown

Workarounds: None

Posted Nov 29, 2024 - 19:32 UTC

This incident affected: Prisma Accelerate.