Accelerate Outage (Investigation)

Incident Report for Prisma Data Platform

Resolved

This incident has been resolved.

Posted Dec 14, 2023 - 08:22 UTC

Identified

Description: Customers requesting new query engines may experience an increase in start time.

Affected users: US East

Root cause: Currently unknown

Workarounds: None identified

Posted Dec 14, 2023 - 08:02 UTC

Investigating

Description: We are investigating the impact of a suspected disruption that was automatically detected by our system.

Affected users: Currently unknown

Root cause: Currently unknown

Workarounds: None identified

Posted Dec 14, 2023 - 07:19 UTC

This incident affected: Prisma Accelerate.