Increased Latency for Data Proxy

Incident Report for Prisma Data Platform

Resolved

This incident has been resolved.

Posted Sep 28, 2023 - 14:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2023 - 14:34 UTC

Investigating

Description: increase in latency for a large segment of customers in the affected region

Affected users: all users in the affected region

Root cause: identified

Workarounds: none identified

Posted Sep 28, 2023 - 14:12 UTC