Singapore Network Connectivity Issues

Incident Report for Prisma Data Platform

Resolved

The issue has been resolved by our upstream provider.

Posted Nov 21, 2025 - 14:59 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 21, 2025 - 12:40 UTC

Monitoring

Description: We are monitoring ongoing network connectivity issues from an upstream provider causing some requests to Prisma Postgres to fail.

Affected users: Asia

Root cause: Upstream infrastructure provider

Workarounds: None identified

Posted Nov 21, 2025 - 12:22 UTC

This incident affected: Prisma Postgres.