Increased Cold Start Times on Accelerate
Incident Report for Prisma Data Platform
Resolved
Description: We are investigating the impact of an internal Queue that backed up. The system is functional. Affected customers will observe increased cold start times of an additional 1 minute. Existing workloads are not affected by this.

Affected users: All customers starting a new Query Engine.

Root cause: One of the internal Accelerate Queues on Cloudflare stopped processing messages.

Workarounds: Do not deploy changes to your Application in order to not trigger a cold start.
Posted Nov 30, 2023 - 10:48 UTC
This incident affected: Prisma Accelerate.