The incident lasted 20 minutes and had minor impact on users in AP South East when creating new query engines.
Posted Sep 24, 2025 - 10:41 UTC
Monitoring
Errors creating query engines have come down; queries continue to execute as expected. We are keeping the status page open while we investigate the root cause and monitor the issue.
Posted Sep 24, 2025 - 07:38 UTC
Investigating
Description: We are investigating an issue affecting AP South East in starting new query engines. Active query engines remain operational.
Affected users: AP South East
Root cause: Currently unknown
Workarounds: None identified
Posted Sep 24, 2025 - 07:34 UTC
This incident affected: Prisma Postgres and Prisma Accelerate.