Degraded performance and accessibility for Prisma products

Incident Report for Prisma Data Platform

Resolved

This incident has been resolved.
Posted Apr 15, 2026 - 04:53 UTC

Monitoring

Prisma Accelerate and the Prisma Console are experiencing degraded performance resulting from a Cloudflare outage. Customers may notice timeouts and connection failures.

We are monitoring the impact on our systems. More information may be available at Cloudflare's status pages:

- https://www.cloudflarestatus.com/incidents/lq1vw7z9xthq
- https://www.cloudflarestatus.com/incidents/213v4v7s7m97
Posted Apr 14, 2026 - 12:44 UTC
This incident affected: Prisma Accelerate and Prisma Console.