We're continuing to see healthy operation of services in us-east-1 region. This incident has been resolved.
Posted Oct 20, 2025 - 21:13 UTC
Monitoring
The upstream infrastructure provider has mitigated the issue and we're observing recovery. We'll keep monitoring the services status.
Posted Oct 20, 2025 - 20:20 UTC
Identified
Description: We identified an upstream infrastructure provider issue affecting the us-east-1 region. Accelerate is experiencing issues while provisioning resources for new query engine instances. We're working on mitigating and monitoring the situation and gathering more information from the upstream provider.
Prisma Postgres direct TCP connections are unaffected.