Certificate issues with Data Proxy

Incident Report for Prisma Data Platform

Resolved

The incident has been resolved. Both us-east-1 and eu-central-1 are fully operational.

Posted Sep 10, 2023 - 12:15 UTC

Monitoring

The fix has been rolled out on all clusters of both us-east-1 and eu-central-1. We are continuing to monitor the results.

Posted Sep 10, 2023 - 12:03 UTC

Update

We have started rolling out the fix for the issue.

Posted Sep 10, 2023 - 11:52 UTC

Identified

An issue related to the certificates used by Data Proxy has been identified and a fix is being implemented.

Posted Sep 10, 2023 - 11:02 UTC

Investigating

We are currently investigating Data Proxy errors in some clusters of the us-east-1 and eu-central-1 regions.

Posted Sep 10, 2023 - 10:37 UTC

This incident affected: Data Proxy (AWS us-east-1, AWS eu-central-1).