Accelerate issue provisioning new query engines in us-east-1

Incident Report for Prisma Data Platform

Resolved

This incident has been resolved.
Posted Jan 22, 2025 - 01:03 UTC

Monitoring

The upstream infrastructure provide issue has resolved and Accelerate is provisioning new query engines successfully. We are continuing to monitor for any further impact.
Posted Jan 22, 2025 - 00:56 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 22, 2025 - 00:56 UTC

Identified

We identified an upstream infrastructure provider issue affecting the us-east-1 region. Accelerate experiences issues provisioning resources for new query engine instances.
Posted Jan 22, 2025 - 00:50 UTC
This incident affected: Prisma Accelerate.