Usage quota issue on free tier

Incident Report for Prisma Data Platform

Resolved

This incident has been resolved.

Posted Jan 10, 2026 - 00:30 UTC

Update

We have confirmed this issue is related to an upstream provider and we are continuing to monitor the situation.

During this time, usage data may also appear higher for some time ranges in the Prisma Console.

Posted Jan 09, 2026 - 16:18 UTC

Monitoring

The issue has been resolved and we're actively monitoring the situation.

Posted Jan 09, 2026 - 13:48 UTC

Investigating

Description: We've identified an issue where a small set of free tier users are depleting their usage quota faster than expected.

We're currently investigating the issue and potential workarounds.

Affected users: Small set of free tier users

Root cause: Currently unknown

Workarounds: None identified

Posted Jan 09, 2026 - 13:43 UTC

This incident affected: Prisma Accelerate, Prisma Console, and Prisma Postgres.