Optimize unavailable due to schema migration

Incident Report for Prisma Data Platform

Resolved

RESOLVED
A production data migration caused Optimize to remain in maintenance mode for 64 minutes.

Affected Users: All users were unable to access Optimize during the incident.

Root cause: An issue with an upstream provider caused the schema migration process to stall.

Workarounds: None

Posted Nov 28, 2024 - 18:00 UTC