Delay In Usage Data Appearing In Console

Incident Report for Prisma Data Platform

Resolved

The remaining data from the affected time range has been recovered and no further impact has been observed.
Posted Jul 17, 2024 - 19:42 UTC

Monitoring

The incident has been resolved and we are monitoring the issue. We are aware that there is a 57 minute gap in usage data which we're investigating how to recover.
Posted Jul 17, 2024 - 17:02 UTC

Investigating

Description: We are investigating an incident impacting usage reporting in the Console.
Affected users: All
Root cause: Upstream analytics provider
Workarounds: None identified
Posted Jul 17, 2024 - 16:49 UTC
This incident affected: Prisma Console.